OKUTU, IKECHUKWUKA ANTHONY

Installed and configured Airtel 4G Lite Smart Box (ODU) devices and routers, customizing setups to meet diverse user demands and optimize connectivity.

Translated complex customer requirements and business objectives into actionable IT solutions and implementation plans, ensuring alignment with strategic goals.

Offered strategic technological advice, guiding clients in leveraging IT solutions to achieve their business goals and enhance operational efficiency.

Managed key IT initiatives, collaborating with internal technical teams to deliver effective remote support and project execution, improving service delivery.

Designed robust IT systems and networks, ensuring optimal architecture, functionality, and scalability for client operations and future growth.

Conducted comprehensive training sessions for users on both existing and newly implemented IT systems, enhancing user proficiency and system utilization.

Administered critical system and network infrastructure, maintaining high operational efficiency and minimizing downtime.

Monitored system performance, executed OS upgrades, troubleshot issues, and managed data backups to ensure business continuity and data integrity.

Created and managed staff email accounts via C-panel, resolving all email-related issues to maintain seamless communication.

Researched and evaluated new technologies, identifying solutions to enhance company efficiency and security posture.

Maintained the efficiency and security of the company's technological infrastructure, including virtual terminal gaming machines, ensuring uninterrupted service.

Provided regular IT support and training to all staff members every 2-3 weeks, enhancing user proficiency and reducing support tickets.

Installed and configured servers with Active Directory, optimizing user authentication and network resource management across the organization.

Deployed and configured diverse network devices, including routers, switches, and radio devices across multiple shopping centers, ensuring seamless connectivity.

Implemented and configured intercom systems with digital receptionists, enhancing internal communication efficiency and visitor management.

Oversaw proper installation and functionality of CCTV surveillance systems across multiple shopping centers, significantly enhancing security monitoring capabilities.

Conducted regular asset inventory, ensuring accurate tracking and management of IT equipment across all locations and minimizing loss.

Delivered comprehensive remote and on-site technical support to managers and staff, resolving issues promptly and maintaining high system uptime.

Managed comprehensive network systems and IT infrastructure, ensuring high availability and performance for diverse client operations.

Executed fiber optic cabling and splicing projects, enhancing network connectivity and speed across various client sites.

Monitored and maintained multiple security systems across client sites, proactively detecting and mitigating potential threats.

Investigated and resolved security incidents, identifying root causes of malicious activities to prevent recurrence and strengthen defenses.

Documented daily security events, establishing baselines for network activity and improving incident response protocols.

Managed technical support operations, utilizing remote desktop and help desk tools to troubleshoot and resolve issues, reducing resolution time.

Taught various subjects to students at Kauru Local Government Area during National Youth Service Corps.

Managed classroom activities and contributed to student development and educational growth.